Terms of Use
Last updated: 7 October 2026
1. Legal Terms for Website Users
1.1. Federman Design (the "Company") allows the general public to access and use the website under its control at Federmandesign.com (the "Website"), subject to the terms of engagement and use set out below in these terms and conditions (the "Terms of Use").
1.2. The Company takes steps to make the Website accessible in accordance with the legal requirements applicable to it. Full information about accessibility arrangements and how to contact the Company regarding accessibility is provided in the dedicated Accessibility Statement published on the Website.
For accessibility inquiries, please use the contact details provided in the Accessibility Statement on the Website.
1.3. The Company reserves the right to amend the Terms of Use from time to time. Any amendment will take effect upon publication on the Website, without the Company being required to give users a separate notice. Users are responsible for checking the current Terms of Use before using the Website.
1.4. Before browsing or otherwise using the Website, including its online payment and purchasing services or any other service offered on it, users are therefore requested to read these Terms of Use and the Privacy Statement carefully. These documents constitute the legally binding basis for transactions and services carried out through the Website.
1.5. Any use of the Website, including browsing it, constitutes acceptance of the Terms of Use set out below.
Accordingly, users who do not agree to the Terms of Use set out below, or who have any objection to them, must refrain from using the Website.
1.6. These Terms of Use constitute the entire agreement between you and the Company and supersede all prior or contemporaneous agreements, offers or representations, whether written or oral, relating to this subject matter. In the event of any conflict or inconsistency between these Terms of Use and any content appearing on the Website, these Terms of Use will prevail.
2. Prohibited Use of the Website
Use of the Website is restricted to uses permitted under the Terms of Use set out above and below and under applicable law. Without limiting the foregoing:
2.1. Users must not use the Website or take any action that may disrupt or impair its operation, harm other users, or disrupt or interfere with their use of the Website.
2.2. Users must not use the Website in any manner that may damage, disable, overload or otherwise harm the Website or third parties.
2.3. Users must not carry out any action on the Website under another person's identity. A user must be an individual, corporation or other legal entity with legal capacity to perform legal acts, within the meaning of the Legal Capacity and Guardianship Law, 5722-1962.
2.4. Use of the Website and purchases are permitted only for persons aged 18 or over. The Company reserves the right, at its discretion, to cancel a transaction carried out by a minor without the consent of the minor's parents or legal guardian.
2.5. The Website must not be used for any unlawful purpose.
2.6. All Website content is protected. Use of the Website does not include permission to copy, reproduce, distribute, publish or otherwise use its content without the Company's prior written consent. Such uses are prohibited.
3. Privacy and Information Retention
3.1. Before browsing or otherwise using the Website, users are also requested to read the Company's separate, current Privacy Policy carefully. The Privacy Policy is published at Federmandesign.com and forms an integral part of these Terms of Use.
3.2. Information provided about visitors in connection with their use of the Website is secured by the Company in accordance with the Protection of Privacy Law.
3.3. Where measurement tools, analytics tools, cookies or third-party services are operated on the Website, their use and the collection of information through them will be as described in the Privacy Policy and in accordance with applicable law.
3.4. Information provided by users on the Website may be retained in databases in accordance with the Protection of Privacy Law and used to develop and improve the services.
3.5. The Company will use its best efforts to protect the privacy of users' activities through the Website, including the confidentiality of payment method details provided by users, subject to applicable law.
3.6. Any marketing messages or advertisements sent will be sent in accordance with applicable law and the required user consents.
3.7. The Website may use cookies and similar technologies, to the extent that they are actually operated on the Website, for operation, security, measurement and improvement of the user experience, as described in the Privacy Policy.
3.8. Details of the information collected and its use, including choices available to users, unsubscribing from mailing lists and privacy inquiries, are set out in the Company's Privacy Policy.
4. Liability
4.1. The Website is made available to users in its current form, "as is", as determined by the Company. The Company is not responsible for ensuring that the Website meets users' requirements, and users will have no claim against the Company regarding the Website's configuration, features, content, limitations or suitability for their requirements.
4.2. The Company and anyone acting on its behalf are not liable, directly or indirectly, for any damage of any kind, whether direct or indirect, arising from use of the Website and its content, including inability to use them.
4.3. Users acknowledge that the Website may contain links to other websites controlled by third parties. The Company has no control over those websites or their content and accepts no responsibility for them. Some information and informational content on the Website has also been supplied to the Company by third parties. Users acknowledge that the Company has not examined such content and is not responsible for content or information supplied by third parties, even if it is offensive or objectionable for any reason, including infringement of intellectual property, invasion of privacy, defamation, disparagement, insults, sexually explicit material, offense to public sensibilities, racism or any other tort.
4.4. Any computerized communications system based on various software and hardware components, including the Internet itself, may experience faults from time to time. The Company makes efforts to maintain the proper operation of the Website. However, the Company does not undertake that the Website's services will be uninterrupted or provided regularly without interruptions, breakdowns or faults, including faults in hardware, software or communications lines. Temporary service interruptions, disruptions or interference may occur, and the Company may temporarily suspend or restrict the Website's operation for maintenance, installation or upgrades, or in emergencies, for security reasons or due to force majeure. The Company will not be liable for any damage, loss or expense that users may incur as a result of faults beyond its control, including Internet network faults. If force majeure or other factors beyond the Company's control prevent it from properly operating the Website's services, or if computer or communications system faults interfere with completion of an action on the Website, the Company may notify the user that the action has been canceled. Where the Company cancels a purchase in those circumstances, any amount paid by the purchaser will be refunded or, alternatively, the credit card charge will be canceled. The Company will not be liable, directly or indirectly, for any action on the Website that is not completed, for any reason, or for any technical problem preventing a user from carrying out actions on the Website.
4.5. The Company does not undertake that use of the Website will be free from harmful or malicious elements, such as viruses, spyware, worms, Trojan horses and similar threats. Users are responsible for taking customary protective measures, such as using antivirus software and backing up their computers, to prepare for such risks.
4.6. Users acknowledge that the Website's content may contain errors or inaccuracies, such as typographical, drafting or proofreading errors. The Company will not be liable for damage caused by such errors or inaccuracies.
4.7. The Company and anyone acting on its behalf are not and will not be liable for any improper, unlawful, fraudulent or unauthorized use of credit card details provided for an action on the Website.
4.8. Without limiting the foregoing, the Company will have no responsibility or liability other than as expressly stated in these Terms of Use or required by mandatory provisions of law. In all cases, the Company's liability will be limited to the maximum extent permitted by applicable law. Nothing in these Terms of Use derogates from any mandatory legal provision, including the Consumer Protection Law, 5741-1981.
4.9. The Company makes no commitment regarding the future value of jewelry or gemstones or their suitability as an investment. Any purchase of valuable jewelry is made according to the customer's personal taste and not as a financial investment.
4.10. The Company is not responsible for changes in precious metal or gemstone prices in the global market after a transaction has been carried out.
5. Copyright and Intellectual Property
5.1. All information and content on the Website, including intellectual property rights, trade secrets, technological material or information, software and hardware, inventions, improvements and any other information relating to the Website, are the Company's sole and exclusive property. No individual or corporation will have any right, demand or claim against the Company in respect of these rights. Any use of these rights requires the Company's permission.
5.2. Users must not modify, copy, distribute, display, perform, reproduce, publish, sell or transfer, whether for consideration or free of charge, any information, software or services originating from the Website, or any part thereof, including media files, audio files, trademarks, specifications or videos from the Website.
6. Commercial Information and Advertising
6.1. The Company may permit the publication of commercial information, including the placement of advertisements on the Website (the "Advertisements").
6.2. In some cases, Advertisements are placed on the Website independently by a third party, without any involvement by the Company.
6.3. The Company is not responsible in any way for Advertisements on the Website, their content or the information contained in them.
6.4. Advertisements, their content and the information contained in them are the sole responsibility of the advertisers. They do not constitute sponsorship, recommendation or encouragement by the Company to use the services or products offered in those Advertisements.
6.5. The Company makes no commitment regarding the future value of jewelry or gemstones or their suitability as an investment. Any purchase of valuable jewelry is made according to the customer's personal taste and not as a financial investment.
6.6. The Company is not responsible for changes in precious metal or gemstone prices in the global market after a transaction has been carried out.
7. Prices and Taxation Including VAT
7.1. Prices displayed on the Website include VAT as required by law, unless expressly stated otherwise.
8. Products and Product Warranty
8.1. The Website enables users to purchase jewelry marketed on it. A user who carries out a transaction on the Website (the "Customer") agrees to the provisions of these Terms of Use in respect of every transaction carried out on the Website.
8.2. All jewelry marketed by the Company on the Website is new, free from defects and in its original packaging, unless the Company states otherwise.
8.3. Jewelry sold on the Website is covered by a warranty for 12 months from the date of delivery. The warranty covers manufacturing defects only and does not apply to damage resulting from improper use, natural wear and tear, exposure to chemicals or any damage caused by the Customer's negligence.
8.4. The Company will not be liable for damage resulting from use of jewelry contrary to the care instructions supplied with it or other instructions for use provided by the Company.
8.5. Before using jewelry, the Customer must therefore carefully read the care instructions supplied with it or provided by the Company.
8.6. All jewelry marketed by the Company includes details of the materials from which it is made, as required by law.
8.7. Different people may have sensitivities to different materials, such as nickel, silver, gold or other alloys, which cannot be anticipated. The Company will not be liable if the Customer is allergic to a material from which the jewelry is made or develops hypersensitivity to the jewelry. Customers who have any doubt about their sensitivity to particular materials must refrain from purchasing jewelry made from those materials.
9. Product Display on the Website
9.1. Jewelry images displayed on the Website are for illustration only. Minor differences may exist between the image displayed on the Website and the actual jewelry due to lighting, screen resolution and similar factors. Handmade jewelry may also vary slightly from piece to piece.
9.2. The Company endeavors to display jewelry on the Website as accurately as possible, using high-quality images and detailed product descriptions.
9.3. Jewelry dimensions provided on the Website are as accurate as possible. However, slight variations of up to 2 mm may occur and are considered acceptable in the jewelry industry.
9.4. When purchasing jewelry with natural gemstones, Customers should bear in mind that each stone is unique and may have slightly different shades and patterns from those shown in the image.
10. Weight and Dimensions
10.1. The weights of jewelry and stones stated on the Website are approximate. Permitted variations are up to 0.1 gram for gold and silver jewelry and up to 0.02 carat for gemstones and diamonds, unless otherwise stated.
10.2. Ring, bracelet and necklace sizes stated on the Website are standard sizes. The Company offers a custom sizing service for an additional fee, as specified on the product page.
10.3. Customers wishing to have a ring size measured before ordering are welcome to visit the Company's studio by prior appointment or use the size guide on the Website.
11. Customized Jewelry
11.1. The Company may offer jewelry customization at the Customer's request. Customization may include, among other things, personal engraving, production in a special size that is not a standard selection from the sizes offered on the Website, selection of a special stone for the Customer, or a specific modification to an existing design made especially at the Customer's request.
11.2. Where jewelry is manufactured especially for a Customer according to the Customer's measurements or personal requirements, the legal provisions applicable to a product manufactured especially for a consumer will apply. Merely selecting a standard size from existing options on the Website does not, in itself, mean that the jewelry is customized. In all cases involving a defect or nonconformity, the Customer's statutory rights will apply.
11.3. The Company will begin producing customized jewelry only after receiving the Customer's final approval of the requested customizations.
11.4. Delivery of customized jewelry may take longer than the usual delivery period for ready-made jewelry, depending on the nature and complexity of the requested customization.
12. Jewelry Disclosures
12.1. The Company maintains full transparency regarding the nature and quality of the jewelry sold on the Website.
12.2. Gemstones: The gemstones set in the Company's jewelry are authentic unless expressly stated otherwise. The product description will state whether a stone has undergone treatment to enhance its color or clarity, as customary in the jewelry industry.
12.3. Precious metals: Jewelry made from precious metals, such as gold, silver and platinum, is marked in accordance with the Israeli standard, indicating the proportion of pure metal in the alloy, expressed in karats for gold or parts per thousand for silver.
12.4. Plating: Plated jewelry, such as gold-plated or rhodium-plated jewelry, will be expressly identified as such, with the plating thickness and an estimate of its durability over time stated.
13. Certificates and Authentication
13.1. The Company works only with reliable, recognized suppliers and undertakes that all diamonds sold on the Website have been purchased solely from legitimate sources.
14. Jewelry Care and Maintenance
14.1. To help maintain the quality of jewelry over time, the Company provides detailed instructions for proper jewelry care with each purchase.
14.2. Avoid exposing jewelry to water, swimming pools, seawater, hot tubs, saunas, showers, cleaning products, perfumes and creams. Exposure to these substances or conditions may cause discoloration, fading and irreversible damage.
14.3. Store each item of jewelry separately in its original box or a suitable jewelry storage accessory to prevent scratches and damage to the stones.
14.4. Failure to follow the care instructions may invalidate the jewelry warranty.
15. Delivery Methods and Timeframes
15.1. A Customer who carries out a transaction must ensure that an email containing the order details is received from the Company shortly after placing the order. If no such email is received, the Customer must contact the Company's customer service.
15.2. The Company delivers to addresses in Israel only. The delivery fee is NIS 300 per order, including VAT. The Company does not deliver outside Israel.
15.3. Delivery will be made to the address in Israel provided when placing the order, through a shipping company or delivery service selected by the Company. The delivery fee of NIS 300 per order applies uniformly to deliveries throughout Israel, with no additional charge based on the delivery area.
15.4. Products will be delivered in accordance with the delivery schedule specified for the relevant product or within the period stated on the product's sales page, whichever is later.
15.5. The day on which an order is placed is not counted toward the delivery period. The delivery period starts on the date payment is actually made, following confirmation of payment. Delivery takes up to 16 business days, including production and shipping, and does not include holidays or observances.
15.6. The Company undertakes to supply only products that are in stock and have been paid for in full by credit card, as specified below.
15.7. The Company endeavors to update the Website regarding products that are out of stock. However, an out-of-stock product may appear on the Website as available for delivery.
15.8. The Company will take steps to deliver the product by the date communicated to the Customer. In the event of delay or non-delivery, the Customer will have the rights granted by law. If the product has not been delivered, the Customer may contact customer service for clarification, reshipment or cancellation of the transaction, as appropriate and subject to applicable law.
15.9. Without limiting the foregoing, the Company will not be liable for any delay in delivery or non-delivery caused by force majeure or events beyond its control, including strikes, shutdowns, security incidents and similar events.
15.10. Subject to applicable law, the Company may refuse a transaction for any reason, even after an order has been placed on the Website. The Company will notify the person who placed the order shortly after canceling the transaction.
15.11. The Company reserves the right to limit the quantity of products purchased in a single transaction, particularly during promotions and special discounts.
15.12. The Company reserves the right not to supply products to Customers who place orders for commercial use of the products, such as resale, unless they have obtained the Company's prior written approval.
15.13. In the event of exceptional demand for a particular product, the Company may limit the volume of sales or the quantity of products that may be ordered, in a reasonable and equitable manner and subject to applicable law.
15.14. The Company may also decline to supply a particular product if it is out of stock or if an error has occurred in its price or specifications. In such a case, the transaction will be canceled and the Customer will be refunded accordingly.
15.15. The Company does not undertake to continue marketing any product for any period and may immediately discontinue marketing a product at its sole discretion and for any reason.
15.16. The delivery fee within Israel is NIS 300 per order, including VAT. The Company does not deliver outside Israel.
15.17. In certain cases, Customers may also have the option of collecting products in person. Collection is available only by arrangement with the Company's customer service.
15.18. At the time of delivery, and as a condition of delivery, the Company may require the signature and identification document of the person seeking to receive the product. The Company may also require the presence of the holder of the credit card used to purchase the product at the time of delivery, presentation of that cardholder's identification document, or the cardholder's signature on a voucher as a condition of handing over the product.
15.19. The Customer must inspect the product immediately upon receipt. If the product is received damaged or differs from the product ordered, the Customer must immediately contact the Company's customer service and may exchange the product or cancel the transaction in accordance with the provisions below.
16. Cancellation of Transactions and Product Returns
16.1. Cancellation of transactions, returns and exchanges will be handled in accordance with the Consumer Protection Law, 5741-1981, the regulations enacted under it and any other mandatory law. In the event of any conflict between these Terms of Use and legal provisions that cannot be waived or varied by agreement, those legal provisions will prevail.
16.2. A Customer wishing to cancel a transaction or return a product may do so within the periods and subject to the conditions prescribed by law. The Company may request proof of purchase. Where permitted by law, the product must be returned, as far as possible, in its original condition and without use that diminishes its value. Opening the packaging alone will not negate a right of cancellation where such a right is granted by law.
16.3. Where cancellation is due to a defect, nonconformity, failure to deliver on time or another ground for which the law does not permit a cancellation fee, the Company will act in accordance with applicable law, including in relation to refunding the purchase price and the costs of returning the product. Provisions concerning return costs in an ordinary cancellation will not apply in such cases to the extent that the law provides otherwise.
16.4. Where cancellation is not due to a defect, nonconformity or other breach by the Company, the Company may charge a cancellation fee only at the rate and in the circumstances permitted by law. As of the date these Terms of Use were updated, where the law permits a cancellation fee, it will not exceed 5% of the transaction price or NIS 400, whichever is lower.
16.5. Any product exchange offered by the Company in addition to statutory rights will be subject to the exchange policy published on the Website and to applicable law.
16.6. When returning a product, the Customer must take care of it and, as far as possible, return it in the condition in which it was received, without use beyond reasonable examination of the product. Nothing in this provision derogates from any statutory right of cancellation or return.
16.7. In the case of an ordinary cancellation that is not due to a defect, nonconformity or breach by the Company, the Customer will bear the costs of returning the product only to the extent permitted by law. Where a defect, nonconformity or other ground requires the Company by law to bear the return costs, the Company will bear them in accordance with applicable law.
16.8. Where valuable jewelry is returned, the Company may carry out a reasonable professional examination to determine its condition, provided that the examination does not derogate from the Customer's statutory rights or unlawfully delay a refund due to the Customer.
16.9. Requests for cancellation or return will be handled through customer service, and the Customer will receive instructions for returning the product. Processing and refund timeframes will comply with applicable law.
17. Customer Service
17.1. The Company operates customer service by telephone at 0523036363 and by email at [email protected].
17.2. Customer service may be contacted regarding the Website, its activities and product inquiries during operating hours, Sunday through Thursday, 09:00-17:00.
18. Payment Methods on the Website
18.1. Payments on the Website may be made using the following payment methods:
18.1.1. Credit cards issued by a bank in Israel and accepted by the Company. At present, the Company accepts Isracard, Visa and Mastercard.
18.2. By default, Customers are charged in a single payment for transactions on the Website, unless an installment payment option is available and selected by the Customer.
18.3. The Customer declares that they are aware of the laws and regulations governing credit card transactions, particularly distance purchases, purchases by telephone and Internet purchases.
19. Information and Payment Security
The Company invests substantial resources in protecting its Customers' information and uses advanced security technologies to protect payment details and personal information. Despite the measures taken, the Company cannot guarantee absolute security when information is transmitted over the Internet, and the Customer acknowledges the risks inherent in transmitting information in this manner.
20. Miscellaneous
20.1. The Company's records, if any, concerning actions carried out through or on the Website will constitute prima facie evidence of the accuracy of those actions.
20.2. The Company may, but is not obliged to, enforce these Terms of Use and take action whenever there is reasonable suspicion that a user or any third party has breached them.
20.3. Legal validity: If any provision of these Terms of Use is found to be invalid, unlawful or unenforceable for any reason, it will be removed from the Terms of Use. Its removal will not affect the validity or enforceability of the remaining provisions, which will remain in full force and effect.
20.4. The Company makes every effort to provide excellent customer service. In the event of a disagreement or problem concerning a purchase on the Website, the Company recommends that the Customer first contact customer service using the telephone number or email address provided on the Website.
If no agreement is reached, the parties will attempt to resolve the dispute through mediation before an agreed mediator before commencing legal proceedings.
21. Governing Law
The laws of the State of Israel govern the Website and its activities. These Terms of Use and any action or dispute arising from them will be interpreted and addressed in accordance with the laws of the State of Israel and, where necessary, heard by a court of competent jurisdiction in the Central District or Tel Aviv.
This document was last updated on 7 October 2026. This document and its terms may be amended from time to time, subject to applicable law. The version of the Terms of Use published on the Website is the controlling version at any given time.
